Terms and Conditions

Welcome to Infinite Hope Tech Services! By engaging with our services, you agree to the following terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use our services.

1. Services Provided

Infinite Hope Tech Services offers a range of digital services, including freelancing solutions, SEO optimization, and website creation. The scope, timeline, and pricing of each service are outlined in individual project agreements made with clients.

2. Client Responsibilities

Clients are responsible for:

  • Providing Accurate Information: You agree to provide accurate, complete, and updated information for project requirements.
  • Timely Communication: Responding to our queries and requests for feedback in a timely manner to ensure project progress.
  • Payment of Fees: Paying for services as per the agreed-upon schedule outlined in the project agreement.

3. Payment Terms

  • Project-Based Payments: Payments are structured based on project milestones or phases, as agreed upon at the start of the project.
  • Non-Refundable Deposits: A non-refundable deposit may be required to initiate a project. This deposit covers the initial project setup and consultation.
  • Final Payment: The remaining balance is due upon project completion before the final delivery of assets. Failure to make the final payment may result in delayed delivery.

4. Refund Policy

For details on refunds, please refer to our Refund Policy. Generally, completed services are non-refundable, while partial refunds may be available in cases of project cancellation or delays under specific conditions.

5. Project Timeline and Delays

We strive to complete projects within the agreed timelines. However, unforeseen circumstances (such as delayed client feedback, requests for additional work, or technical issues) may impact delivery times. We will keep clients informed of any changes to timelines.

6. Intellectual Property Rights

  • Ownership: Upon full payment, clients receive ownership of final deliverables. Infinite Hope Tech Services retains the right to use project assets for our portfolio and marketing unless the client explicitly requests otherwise.
  • Third-Party Materials: If third-party materials (such as stock images or licensed software) are used, clients are responsible for adhering to any licensing requirements or usage restrictions.

7. Confidentiality

We respect your privacy and confidentiality:

  • Client Information: Infinite Hope Tech Services will keep all client-provided information and project details confidential.
  • Non-Disclosure: We agree not to disclose any confidential information to third parties, except as required by law or as necessary to perform services.

8. Limitations of Liability

Infinite Hope Tech Services is not liable for:

  • Indirect Damages: Any indirect, incidental, or consequential damages arising from the use or inability to use our services.
  • Client’s Site Performance: We are not liable for performance issues on a client’s website resulting from factors beyond our control (e.g., hosting issues, third-party plugins).
  • SEO Results: Although we employ best practices, SEO results depend on factors beyond our control, including search engine algorithms and market competition. We do not guarantee specific rankings or outcomes.

9. Revisions and Scope Changes

  • Revisions: Project agreements typically include a set number of revisions. Additional revisions or changes to the scope may incur additional charges.
  • Scope Changes: Any changes to the initial project scope after work has begun may impact timelines and costs. Scope changes must be agreed upon in writing.

10. Termination of Services

Either party may terminate a project under the following conditions:

  • By Client: Clients may terminate services at any time. Refunds for early termination will follow our Refund Policy.
  • By Infinite Hope Tech Services: We reserve the right to terminate services if the client breaches these terms or fails to provide required information, feedback, or payments on time.

11. Modification of Terms

Infinite Hope Tech Services reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website with an updated effective date. Clients are encouraged to review these terms periodically to stay informed.

12. Governing Law

These terms are governed by the laws of [Your Country/Region]. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in [Your Location].

13. Contact Information

For questions or further information regarding our Terms and Conditions, please reach out to us:

  • Phone: 0322 6975378
  • Email: infinitehopetechservices@gmail.com
  • Address: Near NFC Gate, Rainbow Store, Wapda Town, Lahore

Thank you for choosing Infinite Hope Tech Services. We look forward to working with you!